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Privacy Policy

Date: July 02, 2026

Table of Contents

  • 1. Information We Collect
  • 2. How We Use Your Information
  • 3. Sharing of Information
  • 4. Tracking Technologies And Cookies
  • 5. Security of Data
  • 6. Your Options & Rights
  • 7. Children's Privacy
  • 8. Privacy Rights in California (CCPA)
  • 9. Modifications to This Policy
  • 10. Contact Us

This Privacy Policy covers how KSS Electronics (“Company,” “we,” “us,” or “our”) collects, uses, and distributes information about you when you use our website ksselectronics.com and our on-site printer solutions services.

1. Information We Collect

We collect information you supply directly to us, information we collect automatically, and information from third parties.

Details You Give:

  • Name, phone number, email address, and business name
  • Billing and shipping address (including company address)
  • Payment Details (credit/debit card details handled securely by our payment processor)
  • Support tickets, service requests, and correspondence with us
  • If you make an account, your login information
  • Data from surveys, questionnaires, or feedback submissions

Data Gathered Automatically:

  • IP address, operating system, and browser type and version
  • Links clicked, pages seen, and time spent on pages
  • Citing the URLs and search terms that brought you to our website
  • Cookie information and device identifiers

2. How We Use Your Information

We utilize the data we gather to:
  • Provide, run, and maintain our on-site printing solutions and associated services.
  • Handle transactions and transmit pertinent data, such as invoices and order confirmations.
  • Make and keep appointments for onsite maintenance and servicing visits.
  • Respond to customer service requests, questions, and support tickets
  • Transmit administrative data, including security alerts, updates, and support messages.
  • Send promotional communications (you may opt out at any time)
  • Improve our website, products, and services
  • Respect your legal obligations
  • Identify and stop fraudulent transactions and other illicit activity

3. Sharing of Information

We do not sell your personal information. In the following situations, we might disclose your information:

  • Providers of Services: Third-party suppliers who assist in operating our website and delivering services (payment processors, CRM systems, email providers, logistical partners)
  • Transfers of Business: In relation to an asset sale, purchase, or merger
  • Legal Requirements: When required by law or in response to appropriate legal processes
  • Defense of Rights: To defend the rights, property, or safety of KSS Electronics, our customers, or the public
  • With Your Consent: In any other situation, with your express permission

4. Tracking Technologies And Cookies

Cookies and other tracking technologies are used by us to monitor website usage and store specific data. Cookies are files comprising a small bit of data that are delivered to your browser from a website and kept on your device.
  • Essential Cookies: essential to the website’s proper operation
  • Analytics Cookies: Assist us in comprehending how users engage with our website.
  • Marketing Cookies: utilized to present pertinent ads
  • You may set your browser to reject all cookies or to notify you when one is being sent. However, certain parts of our website might not work properly if you reject cookies.

5. Security of Data

To prevent unauthorized access, alteration, disclosure, or destruction of your personal information, we put in place the proper organizational and technical security measures. Access controls, secure servers, and SSL/TLS encryption are some of these precautions.
However, there is no 100% safe way to transmit data over the Internet or store electronic data. We make every effort to protect your personal information using commercially viable methods, but we are unable to guarantee complete security.

6. Your Options & Rights

You may have the following rights with relation to your personal information, depending on where you live:
  • Access: Get a copy of the personal data we have about you.
  • Correction: Ask that any incomplete or erroneous information be corrected.
  • Deletion: With a few exceptions, request that your personal data be deleted.
  • Opt-Out: Click “unsubscribe” in emails or get in touch with us directly to stop receiving marketing communications at any time.
  • Portability of Data: Request a portable version of your data.
  • Please use the details below to get in touch with us to exercise any of these rights.

7. Children's Privacy

Our website and services are not geared toward children under the age of 13. Children under the age of thirteen do not voluntarily provide us with personally identifying information. If you are a parent or guardian and you are aware that your child has provided us with personal information, please notify us so that we can take required action.

8. Privacy Rights in California (CCPA)

The California Consumer Privacy Act (CCPA) gives California residents the right to know about personal information collected, delete it, opt out of the sale of it, and not be discriminated against for exercising these rights.
We do not sell personal information of any person. To submit a CCPA request, please contact us at the details below.

9. Modifications to This Policy

This privacy statement may be updated from time to time. If there are any changes, we will update the “Last Updated” date and put the updated Privacy Policy on this page to let you know. It is recommended that you routinely check this privacy statement for any updates.

Details You Give:

You can send us an email at info@ksselectronics.com if you have any questions or comments regarding this notice, or you can send us a letter at the following address:

KSS Electronics

307­2117 COLUMBIA AVE CASTLEGAR BC V1N 2W9 CANADA
+1 (844) 750-2541
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